Welling Medical Practice
Welling Medical Practice

Patient Access Services

The Surgery has for many years offered a service for our patients to request an appointment or repeat prescription via our practice website.


We have launched a NEW service called Patient Access available at https://www.patientaccess.com/ 


Using an internet connection, this will let you interact directly with our practice computer system to make or cancel appointments and request repeat prescriptions, even when we are closed.


The advantages of using this system are:

  • You don’t have to queue at the practice or on the telephone
  • You can manage your appointments outside practice opening hours, including evenings and weekends
  • You can access appointments from home, at work or any location with internet access
  • You can view your medical record including allergies, test results, immunisations and more
  • Provides you with an improved service
  • Saves time and improves efficiency
  • Real-time integration with our clinical system


We apologise for the delay in activation this new service due to the recent computer system upgrade. The service is now live at https://www.patientaccess.com/ where you can register directly online which allows you basic access to make an appointment to start with. To gain full access, please then visit the practice with photo ID to be verfied by a member of reception.


Alternatively you can download the registration form below and return it to reception. We will then send you a letter and instructions to get a full account.



Patient Access Registration Form
Patient Access Registration Form.docx
Microsoft Word document [24.7 KB]



2 Danson Crescent 

DA16 2AT

Tel  = 020 8301 7889

Fax = 020 8301 7885



12 Avery Hill Road

New Eltham

SE9 2BD 

Tel  = 020 3260 1064

Fax = 020 8850 5550



Monday - 7am to 6.30pm

Tuesday - 7am to 6.30pm

Wednesday - 7am to 6.30pm

Thursday - 7am to 6.30pm

Friday - 7am to 6.30pm



Monday - 7am to 6.30pm

Tuesday - 7am to 6.30pm

Wednesday - 7am to 6.30pm

Thursday - 7am to 6.30pm

Friday - 7am to 6.30pm



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