Upcoming improvements to Welling Medical Practice

Due to feedback from our patients, we have been looking at ways to improving our service to you.  Therefore, please note that on

Friday 5th October 2018, Welling Medical Practice will be upgrading to a new computer system, the new system is provided by the largest supplier of GP computer software in the Country and this change should greatly improve our practice efficiency.

Access to the Surgery

The practice endeavours to operate as normal as possible, throughout the upgrade process.  However, some services may be affected during this time.  You may only be able to book appointments up to one week in advance, additionally we will have limited computer access during the week of October 1st, but aim to operate appointments as normal.  Furthermore online services and repeat prescriptions will be affected.

Online Services

Please be aware that online services will be temporarily suspended from Friday 21st September 2018, however all other access to the practice will remain the same.  The new online service called

Patient Access will be available as soon as we are up and running and information regarding the new service will be sent out via email in the coming weeks. 

Prescriptions

Electronic prescriptions that are sent directly to your Pharmacy will be temporarily unavailable from the close of play Friday 28th September 2018 for approximately two weeks, therefore please make sure your repeat prescriptions are ordered before this date, for you to be able to collect your medication from your Pharmacy.  After this date your prescriptions will need to be collected from the surgery during this period.

We would like to apologise for any inconvenience caused during this time and do ask that you can be patient with us as we move to a faster, better and more efficient computeriesed clinical system.

Fair Processing (Privacy) NOTICE FOR PATIENTS

Your Information, Your Rights

Please see section IMPORTANT NOTICE for more details

NEWSFLASH!

Click here to find out the latest information

of services available to our patients.

ACCESSIBLE INFORMATION STANDARD

Do you have any communication needs that the Practice could support you with?  If YES, please let us know.

 PATIENT SERVICES IS NOW AVAILABLE

Vision Online has now been replaced with Patient Services which is faster, easy to use and works perfectly on smartphones and tablets as well as your computer.

In addition to booking your appointments and ordering your repeat prescriptions online, you can now view your Medication History and Allergies, please contact reception to find out how to view your medication history and allergies.  

  If you haven't signed up yet but would like to, then click here to download the registration form.